Shipping policy

Shipping Policy

Last Updated: June 2026

Worldwide Free Shipping

Emberelle proudly offers free shipping on all orders worldwide.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

During peak periods, processing times may be slightly extended.

Delivery Time

Estimated delivery time:

• Worldwide: 7–10 business days

Delivery estimates are provided as guidelines and may vary due to customs procedures, carrier delays, weather conditions, or other factors beyond our control.

Order Tracking

Tracking information will be sent via email once your order has been shipped.

Customs & Duties

Customers are responsible for any customs fees, taxes, or import duties required by their local authorities.

Lost Packages

If your package has not arrived within the estimated timeframe, please contact our support team for assistance.

Contact

Email: support@emberelle.xyz

Phone: +1 (604) 910-6166